This Privacy Policy (this “Policy”) describes how BordersBeyond, treats information collected from you at the BordersBeyond web site, (the “Site”) and how it uses and discloses such information.

By accessing the Site, you consent to the collection, use and disclosure of your information in accordance with the terms of this Policy. If you do not wish your information to be collected, used or disclosed in the manners described in this Policy, please do not access the Site or make use of the BordersBeyond website services.

 

BordersBeyond may collect two types of information:

Aggregate Information. For purposes of this Policy, information that is anonymous, aggregate information (such as pages visited on the Site, browser type, referring URL, IP address) will be referred to as “Aggregate Information.” Aggregate Information is not connected to you or to any other personally identifiable information relating to you.

Personal Information. For purposes of this Policy, personally identifiable information that is connected to you or other personally identifiable information relating to you, including, but not limited to your name, billing address, payment information, home address, telephone number, email address, birth date, or gender, will be referred to as “Personal Information.”

We obtain the categories of personal information listed above from the following categories of sources:

 

• Directly from our users. For example, information that our users provide to us related to the services for which they engage us.
• Indirectly from our users. For example, through information we collect from our users in the course of providing services to them.
• Directly and indirectly from activity on our website. For example, from submissions through our website portal or website usage details collected automatically.

 

Children under 18

The Site is not directed to children of any age and BordersBeyond does not knowingly collect any Personal Information from children under 18 years in any manner.

 

Use of Information

Aggregate Information. BordersBeyond uses Aggregate Information only to generate statistical reports, such as reports about the use of the Site. Such reports are used to make the Site better meet your needs or to allow BordersBeyond to better conduct its business.

Personal Information. BordersBeyond uses Personal Information to fulfill your requests for certain services; to customize the content you see; and to contact you about specials and new services. BordersBeyond reserves the right to use third party providers to assist in providing services such as shipping, credit card processing, and communication regarding BordersBeyond services.

When BordersBeyond uses third parties such as these, BordersBeyond requires that the third parties comply with this Policy and any other appropriate confidentiality and security measures.

BordersBeyond may also share Personal Information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of BordersBeyond network and services.

 

Disclosures of Information

Personal Information. BordersBeyond does not sell, rent or share personally identifiable information to or with any third party not affiliated with or owned by BordersBeyond. BordersBeyond will disclose your personal information to third parties when you give us permission to do so. If you create a public profile on BordersBeyond, any information you include in that profile will be disclosed publicly.

Aggregate Information. Aggregate information is used solely for internal purposes to help BordersBeyond improve its users’ experience at the Site and to better provide its services to you.

Cookies. BordersBeyond may use “cookies” to recognize and count new visitors and to acquire Aggregate Information that lets BordersBeyond  analyze traffic patterns and tune the performance and functionality of the Site. A cookie is a file that is placed on your hard drive when you visit a website. It contains specific information that allows the Site to “recognize” your computer the next time you visit.

The most important use for cookies is to eliminate the need for you to re-enter your information every time you visit the Site. Most browsers accept cookies by default, but you can turn off cookies using your browser settings.

If you turn off cookies, certain Site features may no longer work or may work differently. Please note that when you accept a cookie from the Site, BordersBeyond does not gain access to your hard drive or personal information other than the information you have provided to us. BordersBeyond does not provide cookie information to any third party.

Disclosure as Required by Law. BordersBeyond will disclose user Personal Information when required by law or if BordersBeyond has a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on Borders Beyond.

Business Transition. In the event BordersBeyond goes through a business transition, such as a merger, acquisition by another company or a sale of a portion of BordersBeyond assets, our customers’ Personal Information may be part of the assets transferred.

Disclosure of users’ Personal Information in such a situation, or in contemplation of such a situation, shall be deemed consistent with this Policy.

However, such a transfer may result in a change in this Policy, and you are advised and strongly encouraged to review this Policy frequently.

Links. The Site contains or may contain links to other web sites. BordersBeyond is not responsible for the privacy practices or content of these other web sites.

This Policy applies solely to information collected by the Site. BordersBeyond encourages you to be aware when you leave the Site and to read the privacy statements of each and every web site that collects Personally Information.

Security. BordersBeyond takes commercially reasonable precautions to protect your information. However, given the nature of the Internet and the fact that network security measures are not infallible, BordersBeyond cannot guarantee the security of Personal Information submitted through the Site. BordersBeyond also makes an offline effort to protect your Personal Information. BordersBeyond makes commercially reasonable efforts to restrict access to Personal Information to employees who need the information to perform a specific job. BordersBeyond maintains commercially reasonable physical, electronic and managerial procedures to safeguard the Personal Information BordersBeyond collects.

 

Deletion Request Rights

 

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
6. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
7. Comply with a legal obligation.
8. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

 

Exercising Access, Data Portability, and Deletion Rights

 

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by:

• Emailing us at [email protected]

Only you or someone that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

 

Response Timing and Format

 

We endeavor to respond to a verifiable consumer request within 45 days of its receipt.  If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. 

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. 

For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.

If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

 

Non-Discrimination

 

We will not discriminate against you for exercising any of your Canadian Charter of Rights and Freedoms. Unless permitted by the Canadian Charter of Rights and Freedoms, we will not:

• Deny you goods or services.
• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you a different level or quality of goods or services.
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

 

Changes to Our Privacy Notice

 

We reserve the right to amend this privacy notice at our discretion and at any time. When we make material changes to this privacy notice, we will notify you by email or through a notice on our website homepage.  Your continued use of this site and our products constitutes acceptance of these changes.

Contacting, Updating and Opting Out. You may use the contact information provided below to request a change in your Personal Information (such as address correction) or to have your Personal Information removed from BordersBeyond’s database.

 

BordersBeyond will correct, update, or remove your Personal Information according to your request. You may also use the contact information below if you have any questions, comments or complaints about this Policy or your dealings with the Site.

[email protected]

 

Traveling Beyond the Borders Beyond Internet Portal

As a trade specific portal, this Site provides you with a doorway to the Internet. When you travel beyond this Site, BordersBeyond advises you to browse carefully.

This Policy does not apply to the practices of companies that BordersBeyond does not own or control, or to people that BordersBeyond does not employ or manage.